Southwest Airlines Experiences Technical Problems, Delays Flights
Southwest Airlines, one of the largest airlines in the United States, experienced technical problems on Tuesday, causing delays in flights across the country. The airline briefly paused its departures, and the Federal Aviation Administration issued a ground stop. Although the ground stop has been lifted, many flights are still delayed. As of 11 a.m. ET, more than 1,500 flights, or 36% of Southwest’s schedule, were delayed, according to flight-tracking site FlightAware.
Intermittent Issues with Website and Mobile App
Southwest Airlines acknowledged the technical problems and apologized to its customers. The airline’s website and mobile app experienced intermittent issues, but the company assured customers that it was working hard to resolve the problems. The airline’s Twitter account posted a response, saying, « Updates will be communicated when the site is fully functional. Please continue to hang in there with us! » However, the airline did not provide further details about the technical problems.
Southwest Airlines’ Recent Challenges
Southwest Airlines faced a meltdown over the year-end holidays, resulting in thousands of flight cancellations and an $800 million pretax hit for the fourth quarter. The airline upgraded its scheduling software, which could not handle numerous changes to crew assignments during severe winter weather late last year. The recent technical problems are another setback for the airline, which has been struggling to recover from the holiday meltdown.
Southwest Airlines, technical problems, flight delays, Federal Aviation Administration, ground stop, website, mobile app, flight cancellations, scheduling software, crew assignments, severe weather.
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