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Tonya Stanway is an advanced nurse who works on the frontlines of the coronavirus for a general practitioner
A nurse from Stoke-on-Trent says she went without a heater on Christmas Day after missing her boiler being repaired.
Tonya Stanway of Trent Vale told StokeonTrentLive that she’s been around since she was 19. December without hot water and heating.
The 41-year-old advanced nurse practitioner, who works on the frontlines of the coronavirus in a general practitioner office and lives with her husband and 14-year-old son, says she has now been told this cannot be fixed until 29. December.
She says she expected a visit from a heating company to fix the boiler on Jan.. December to fix it, but after she rang her doorbell – that is, it doesn’t work – they left.
Tonya, who recently recovered from pneumonia, said, « On Saturday our boiler stopped working and I reported it to the housing company and said it was broken. «
She said the call went straight to the heating engineer and « one person came out on Sunday and said they had to order parts. The job was then booked for Tuesday between 1pm and 6pm. « .
She added, « My husband works at night, he’s been home all day and my son was at home with our two dogs who bark when someone knocks on the door.
« I finished work at 4 p.m. and received a text at 4 p.m.. 10pm said a person was on their way to fix the boiler. But my husband called me and said he had just got a card pushed through the door saying someone had been there, but he got no answer.
« Everyone was in the house. I hung up the phone and rang the bell immediately. I thought they had just come up the street to come right back.
« I tried to call her but it took 35 minutes to get through. Then they said there was nothing they could do. They said they rang the doorbell and there was no answer.
« You have changed the appointment for Christmas Eve again between 1pm and 6pm. I finished work at 1 p.m. and it turned 3. 30 o’clock and no one showed up.
« I thought I would give them a call to make sure they were coming because it was Christmas Eve and I was concerned. But they said there was a problem with the parts, they had been sent back to the factory, and there was nothing they could do.
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« I work on the front lines and we have to make sure that we are showered every day after mixing with the patients. It’s normal hygiene anyway, but in my job it’s more important than anything else.
« Me, my husband and my son are all huddled under blankets and wearing our onesies because it’s absolutely freezing in the house.
« We were promised electric heaters within 24 hours, but (on Christmas Eve) we haven’t got it yet. It is wrong that I have just recovered from pneumonia and am already prone to the cold.
« It’s very stressful. We have a family that comes over on Christmas Day and it gets cold if we don’t get these heaters.
Stoke-on-Trent, Coronavirus, Staffordshire, Christmas Dinner, River Trent
World News – AU – The nurse from Stoke-on-Trent left on Christmas Day without heating or hot water
Ref: https://www.stokesentinel.co.uk
