World news – Google is preparing for the hybrid return to office work

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Google is adopting a hybrid work pattern when reopening offices and adding a number of functions to its Workspace product to connect frontline and remote workers with office workers.

Workplace, the G Suite and Google Hangouts replaces Google’s office productivity suite, as well as cloud-based storage, video conferencing, collaboration tools, and security and management controls for endpoints.

In a blog post about the new features, Javier Soltero, Vice President and General wrote Google Workspace Manager: “Since we launched Google Workspace last October, we’ve heard from many of our customers, from global corporations to small businesses. about the new ways in which they connect, create and work together, often across living rooms, time zones and continents. This answer drives us to our mission to build for the future with a solution that is flexible, helpful and innovative. “

The tech industry is preparing for a return to work, which is likely to be very different from work before the pandemic. A recent Gartner survey found that 90% of respondents plan to give employees the ability to work remotely, at least partially, at least after the widespread adoption of the Covid-19 vaccine. This is reflected in Deloitte’s report on Technology Trends 2021, which indicates that the work environment will be mixed, where people can sometimes work from home.

The Retailer Toolstation was launched in February 2020 just before the first lockdown of the Coronavirus switched to Google. When the lockdown was announced across the UK, it was only closed for a day to reconfigure operations from 80% in-store sales to 100% online click and capture.

« We have a fairly small management team and were able to convert the business model to 100% e-commerce in one day, « said Stuart McGrogan, lead architect at Toolstation. « This was made possible using Google Hangouts to communicate with people. »

In McGrogan’s experience, switching to Google was relatively easy because Somerset had MacBooks deployed at Bridgwater headquarters, which meant there was no “WinTel -Kater “, such as the complexity of migrating from Microsoft Active Directory. The company previously had 120 Office 365 licenses, but these have been reduced to 20 that are only used in finance. Everyone else uses Google’s products for office productivity.

McGrogan said using Google for collaboration has also enabled Toolstation to change the way employees are hired. « We are no longer limited to recruiting from within 15 miles of the office, which opens up the talent pool. »

The aircraft manufacturer Airbus is another Google customer who uses remote working functions. « Airbus has been thinking over the past year about what it actually means to get back to work. We want to support greater flexibility with Google Workspace in a leading role. »

In 2020 we have 5.6 million Google Meet sessions held and now have more than 70,000 shared drives for employees to collaborate on. Google Workspace changed the way people work at Airbus. It will continue to do so as the solution enables the hybrid work reality, « said Andrew Plunkett, Airbus Vice President for Digital Workplaces.

Soltero discussed how this hybrid work pattern is being used at Google: » We are particularly interested in this what we call collaborative equity, or the ability to contribute regardless of location, role, level of experience, language, and device preference. We have experimented with ways to bridge the gap between the personal and the “elsewhere” by making our technology and the physical spaces of our locations be more inclusive. We’re looking for ways to maximize participation wherever we can – from personal desks to conference rooms to group collaboration areas. “

One of the new features is Google Workspace Frontline, which securely opens communication and collaboration channels between frontline employees and corporate teams. It includes the communication and collaboration apps Gmail, Chat, Docs and Drive from Google as well as support and business point management for companies.

Google has also made its voice assistant technology available in Workspace. Soltero said, « You can ask Google what’s next on your work calendar to quickly join a meeting or send a message. The Google Assistant is currently available for Google Workspace on supported mobile devices and is in beta for Smart Speakers and smart displays like Nest Hub Max. ”

This year, a survey was carried out in which almost 500 professionals in the European IT sector were asked what topics they considered essential for 2021. This infographic shows whether Remote work will remain, whether the trends in information management shift and what infrastructure is in place. Tools will be provided by most in 2021. Download this PDF infographic to find out what the results showed.

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